What if something I order is out of stock?
We try very hard not to let that happen, but sometimes we sell out of something quicker than our suppliers can ship more to us. That’s especially true with a new release. If you’ve ordered an item that’s out of stock, we’ll let you know right away. If it’s something that we currently have on order or can order for you, we’ll check to be sure that it’s available, and that it will be here in time to ship for your party (there are no additional shipping charges on backordered items).If you shop online frequently, you’re no doubt used to having a running total of the order that you’re placing.

Where can I buy TMNT birthday party supplies?
Party supplies should be widely available now in the USA at retail chains like Target, Wal-Mart, Party City and Toys R Us. Unfortunately we don’t have vendor information for any other countries.I have not seen any party supplies with a Buffy theme. If anyone finds paper plates, cups, table cloths, etc.

Do you have a catalogue?
The designs for children’s party supplies change so frequently, with new ones being added and old ones discontinued, that it would be difficult and expensive to keep a listing up-to-date and current. For that reason, we don’t offer a printed catalogue. We try to include pictures of each item online whenever possible, and if at any time you have questions about a product, please let us know.

Do you provide party supplies (Prizes/Awards)?
We only include party supplies in the Extreme Gala Package, but party supplies can be added for an addional fee to any of the other packages if desired.One of the most important pieces of information that we ask for on the order form is your party date. We need to know how soon you’ll be needing your order, especially if you’ll be sending out invitations. And we need to be sure that there’s enough time for your order to reach you before your party date (if there isn’t, we let you know right away).

How does that work?
Because we’re a Canadian company, we have to do business in Canadian dollars. When your transaction goes to our bank, it then gets sent to your bank, which in turn converts it to US dollars. When you receive your credit card statement, it should show the Canadian amount, the exchange rate at the time it went through your bank, and the US amount charged on your account.All orders sent via standard shipping will be received with 7 to 10 business days. Plum Party orders ship within 48 hours from the day the order is placed. We cannot make any changes to the order within this period unless an item is on backorder. If you need the items for a specific date which falls within 7 to 10 business days, please choose 4-day express shipping. This will ensure that your order is received on time.Your order total is larger than $250.00.

Do you accept international orders and ship to overseas locations?
Don’t see your question and answer here? Email us at and we’ll get back to you right away.